Term of Service

Effective Date: July 10, 2026

Welcome to XTNEO. These Terms of Service (“Terms”) govern your access to and use of our website, products, services, and related content. By accessing or using our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.


1. Acceptance of Terms

By accessing or using the XTNEO website, you confirm that you are at least 18 years of age or have the legal authority to enter into these Terms on behalf of an organization or business.

These Terms apply to all visitors, clients, partners, and users of our website and services.


2. Our Services

XTNEO provides technology consulting and digital transformation solutions, including but not limited to:

  • Artificial Intelligence (AI) Solutions
  • Internet of Things (IoT) Platforms
  • Smart City Solutions
  • Fleet & Asset Telematics
  • Cybersecurity Services
  • Cloud & Digital Infrastructure
  • Automation & Industrial Solutions
  • Software Development & Data Analytics

The information provided on this website is for general informational purposes only and does not constitute a binding offer, proposal, or contractual commitment unless expressly agreed upon in writing.


3. Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms.

You must not:

  • Use the website for fraudulent, unlawful, or unauthorized activities.
  • Attempt to gain unauthorized access to our systems, servers, or networks.
  • Interfere with the security, integrity, or functionality of the website.
  • Upload or distribute malicious software, viruses, malware, or harmful code.
  • Copy, reproduce, modify, distribute, or exploit website content without prior written permission from XTNEO.


4. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Graphics
  • Images
  • Text
  • Software
  • Videos
  • Icons
  • Design Elements
  • Product Names
  • Trademarks

is the property of XTNEO or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No content from this website may be copied, reproduced, republished, modified, transmitted, or distributed without prior written consent from XTNEO.


5. User Submissions

If you submit enquiries, proposals, project requests, feedback, or other materials through our website, you confirm that:

  • The information you provide is accurate and complete.
  • You have the legal authority to submit such information.
  • Your submission does not violate any applicable laws or third-party rights.

XTNEO may use submitted information solely for responding to enquiries, delivering requested services, improving customer experience, and communicating with you regarding our solutions.


6. Third-Party Links

Our website may contain links to third-party websites for your convenience or reference.

XTNEO does not own, control, or endorse these external websites and is not responsible for their content, services, security, or privacy practices. Your use of third-party websites is entirely at your own risk.


7. Disclaimer of Warranties

Our website and all content, products, and services made available through it are provided on an “as is” and “as available” basis.

To the fullest extent permitted by applicable law, XTNEO makes no warranties or representations, whether express or implied, regarding:

  • The accuracy, completeness, or reliability of website content.
  • Continuous, uninterrupted, or error-free website availability.
  • Freedom from viruses, malware, or other harmful components.
  • The suitability of our website or services for any particular purpose.


8. Limitation of Liability

To the maximum extent permitted by applicable law, XTNEO shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to:

  • Your use or inability to use the website.
  • Website downtime, interruptions, or technical failures.
  • Loss of business, revenue, profits, opportunities, or data.
  • Unauthorized access to your information or systems.

Where permitted by law, XTNEO’s total liability shall not exceed the amount paid by you, if any, for the specific service giving rise to the claim.


9. Indemnification

You agree to indemnify, defend, and hold harmless XTNEO, its directors, employees, affiliates, contractors, and business partners from and against any claims, damages, liabilities, costs, or expenses arising from:

  • Your misuse of the website.
  • Your violation of these Terms of Service.
  • Your infringement of any intellectual property or third-party rights.


10. Suspension or Termination

XTNEO reserves the right to suspend, restrict, or terminate access to the website or any of its services at any time, without prior notice, where we reasonably believe a user has violated these Terms, engaged in unlawful conduct, or compromised the security or integrity of our systems.


11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Sultanate of Oman, without regard to its conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Sultanate of Oman.


12. Changes to These Terms

XTNEO reserves the right to modify or update these Terms of Service at any time to reflect changes in our business operations, services, legal obligations, or applicable regulations.

Any revisions will become effective immediately upon publication on this page. Your continued use of the website after such changes constitutes your acceptance of the updated Terms.


13. Contact Us

If you have any questions regarding these Terms of Service or require additional information, please contact us:

XTNEO
Email: info@xtneo.com
Phone: +968 9017 8148
Location: Muscat, Muscat Governorate, Sultanate of Oman

We are committed to providing professional support and responding to all enquiries in a timely and efficient manner.

“`